Sassa apologises for delays in paying outstanding R350 grants

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Sassa apologises for delays in paying outstanding R350 grants
CHING CHING: The South African Social Security Agency has begun paying out the R350 relief grant again albeit over 6 million people being left out this time round. PICTURE BY GroundUp

The agency is owing people money for April and May and says that it is being quickly processed.


Sassa has apologised for the delays in paying out the R350s that it owes millions of South Africans for the April and May payouts.

Spokesman Paseka Letsatsi said the delays are due to the new system that they were currently putting in place.

The agency stopped paying out R350s after March 2022 when it asked recipients to re-apply soon after the Covid-19 state of disaster management was uplifted by President Cyril Ramaphosa.

ALSO SEE: Sassa continues R350 grant pay outs

But a lot of poor people have now been excluded from the social relief of distress (SRD) grants…

Over 10 million people applied and only 5 million people were approved – which mean there had been a reduction of nearly 6 million people when you compare it to March, Institute of Economic Justice co-founder and director Neil Coleman, told Maverick Citizen.

Letsatsi said Sassa apologises for the “teething problem” and that outstanding payments will be made soon.

He said payments for the outstanding April date will be done in July while the one for May will be made in August as they are overburdened by a backlog that occurred as a result of changing their system.

With regard to re-considering the millions of poor people that the system rejected, he said people don’t have to re-apply but the system will automatically consider them as it monitors beneficiaries on a monthly basis.

Letsatsi said the 6 million people were declined because –

– Applicants were found on other government databases indicating that they have some form of support

– Applicants have responded either in their declaration or assessment questionnaire that they have alternative forms of support and/or income; and

– Applicant bank accounts reflect that they have an income source in excess of the prescribed threshold.

“However we will continue to assess and make payments as further refinement of the systems are made, and we don’t foresee these challenges requiring us to change our commitment to clear all backlogs by the end of August,” he told Maverick Citizen.

(edited by MLM)
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